Contact

Get in touch.

Choose the right contact and you’ll reach a person, not a queue. Or call us on 01332 492384.

Who to contact

Law firms

Partnerships

New partner enquiries and volume plans.

partners@x15group.co.uk Request a call

Clients

About your claim

If you’ve spoken to an X15 consultant and have a question about what happens next, or want to withdraw your consent.

clients@x15group.co.uk

Candidates

Jobs

Questions about a role or an application.

careers@x15group.co.uk Open roles

Complaints

If something’s gone wrong.

We’d rather hear it than not. This is how a complaint is handled, whoever you are.

Acknowledged within two working days, with a reference and a named handler

Investigated and answered in writing within four weeks, or we tell you why it’s taking longer

If you’re not satisfied with our final response, our reply explains the next steps open to you

Every complaint logged and reviewed with the partner firm concerned

complaints@x15group.co.uk · X Fifteen Ltd, 14 Mallard Way, Derby DE24 8GX

Your data

To see the personal data we hold about you, correct it, or ask us to delete it, email privacy@x15group.co.uk. We answer within one month, as UK GDPR requires.

Privacy notice

Not sure it was us?

Every X15 consultant carries a badge with their name and photo. If someone has contacted you claiming to be from X15 and you want to check, email clients@x15group.co.uk with the name on their badge.

Registered details

X Fifteen Ltd. Registered in England and Wales, company number 16122005. Registered office: 14 Mallard Way, Derby DE24 8GX. Registered with the Information Commissioner’s Office, ZC060311.