Claims acquisition done by people who are trained, badged and accountable.
X15 was built on a simple idea: the people who first hear about a claim deserve a proper conversation, and the law firms who take it on deserve a complete file.
Why X15 exists.
For more than ten years we have watched the same problem repeat. Clients were rushed through conversations they didn’t understand, and law firms received files that fell apart at the first check. Both sides lost trust.
X15 was built to fix that from the first conversation. Our consultants are trained before they meet anyone. Every claim is checked against the partner firm’s criteria before it is referred, and every file carries the consent and evidence the firm needs. Our technology is built for each claim type rather than bolted on afterwards.
More than 5,000 claims later, that is still the job: find claims properly, and place them with care.
Raising the standard for the whole market.
We want the way X15 works to become the way claims acquisition is expected to work: trained, accountable people, evidence of consent, a firm’s criteria applied before referral, and technology built for the claim.
Next
More specialist claims businesses launched with partner firms, each with technology built for its claim type.
Always
The Academy growing with the group, so every new role has a training route from day one.